UPDATE: I have created a video example showcasing the real-time implementation. Last year we published a paper at the Virtual Reality Software and Technology (VRST ’13) conference on the topic of color correction for see-through displays. The paper proposes a solution to color blending, which is the phenomenon where colors in transparent displays look “washed-out”; i.e. the […]
Next-gen customer intelligence: How to scale qualitative feedback
How you collect and manage user feedback has evolved—and your customer intelligence tools need to keep up. When you give customers a channel to communicate with you, they’ll tell you everything. Ask your customers which features they’d like to see in your roadmap for one product area, and they’ll tell you about bugs in another. […]
Color-Correction for See-through Augmented-Reality HMDs – Video
My previous post shows examples of color correction for two images (IronMan and a Rhino) over different backgrounds. I have been asked whether color correction can run in real-time and thus we’ve created a video showcasing just that: real-time color correction. As you can see we can turn it on and off, and achieve acceptable […]
How Pendo helps financial services companies get the most out of their homegrown apps
From improving compliance to boosting productivity, Pendo’s intelligent DAP ensures your custom-built solutions deliver measurable ROI. Financial services (FinServ) firms are no stranger to software innovation. With rising customer expectations, complex regulatory requirements, and a competitive landscape, using technology to drive efficiency and differentiation is non-negotiable. While SaaS applications dominate many enterprise portfolios—with the average […]
Designing Interactive Transparent Exhibition Cases @ PATCH ’14
Last week was the third international ACM workshop on Personalized access to cultural heritage (PATCH ’14). Given our current work with the Winnipeg Art Gallery on interactive cases for Inuit Art, we sent a short paper describing the design framework we are using to design such cases. Unfortunately, none of the authors could travel to […]
How Pendo’s customer marketing team uses embedded content to engage and convert users
An evolution of in-app communications is underway, and for more than just product teams. Personalization is one of the buzziest words in tech today (alongside AI). When you’re small, getting to know your users and tailoring their product experiences is feasible. But as you grow, it becomes harder to maintain that same level of closeness. […]
Consumed Endurance (CE) – Measuring Arm Fatigue during Mid-Air Interactions
If you are working on mid-air interactions or hand gestures for interacting remotely with a computer, or for creating the next augmented reality (AR) gadget, then you will certainly encounter that your novel hand-wavvy mid-air ironman-like interface is REALLY tiresome. And that’s no small problem. Known as the gorilla arm effect, this phenomenon was one […]
6 product communication mistakes to avoid—and what to do instead
Communications are here to enhance your product experience, not hurt it. Every so often, the internet is abuzz with a rogue app notification or test email that wasn’t quite ready to be seen. To help you avoid becoming the next “oops” moment, we’ve put together a list of do’s and don’ts when it comes to […]
NATS’s Europe 24 | Juan David Hincapié-Ramos
This is certainly one of the most beautiful data visualizations I ever encountered. It combines a lot of things I like like flying, traveling, and geography. Most importantly, it shows patterns in air travel (like the sky highways) that we know exist, but we never really see. March 31, 2014 in Information Vizualization, Interaction Design. […]
User onboarding for startups: A comprehensive guide
For startups, getting onboarding right could be the difference between winning long-term customers and struggling to stay afloat. Early users often shape the long-term success of a product, and user onboarding is your best opportunity to engage, educate, and convert them. But you already knew that—which is why you’re here. In this guide to user […]