Why your forecasts should always start with your data. A board meeting is looming, and you must commit to a number. Not just any number—but the number. The one that influences budgets, hiring plans, marketing campaigns, and investor sentiment. If you’re a CRO, head of sales, or revenue operations leader, you know this experience too […]
Why you should bring support directly inside your software, where and when users need it. Supporting software users is more complex—and more critical—than ever before. As products become more customizable and AI speeds up the pace of innovation, it inevitably increases the chances that users will hit friction points that lead to confusion, frustration, and […]
When you know what users do, say, feel, and experience, you can build software they never want to leave. Building great software experiences requires data—but it’s about more than just tracking clicks or collecting one-off survey responses. It demands a holistic understanding of how users think, feel, and behave. Relying solely on quantitative data like […]
UPDATE: I have created a video example showcasing the real-time implementation. Last year we published a paper at the Virtual Reality Software and Technology (VRST ’13) conference on the topic of color correction for see-through displays. The paper proposes a solution to color blending, which is the phenomenon where colors in transparent displays look “washed-out”; i.e. the […]
The more PMs use AI in their work, the more they develop intuition for what’s useful, what’s broken, and where real value lies. In the opening of his influential and critically acclaimed book, Inspired, Marty Cagan reflects on the excitement of working on AI projects in the 1980s (!), at a time when the promise […]