Pendo Listen helps teams establish clear feedback loops, drive cross-functional collaboration, and fuel data-driven decision making. Collecting—and taking action on—customer feedback is essential for any company looking to improve its products and services and stay competitive in the market. Listening helps businesses understand what users really think about and want from software. This way, teams […]
Unity3D + zSpace: Survival Shooter Game Demo
As we move toward the design of richer interfaces for HMDs, I have decided to create a strong development pipeline for 3D modeling, animation, and IxD programming. We decided to use the zSpace display as a prototyping platform, together with Unity3D as the programming environment. The following video shows our implementation of the Unity Survival […]
Reclaiming banker time: How to get your team back in front of customers
For many banks, your top talent often spends more time wrestling with software or in training sessions than building customer relationships. Poor tech adoption is a revenue killer. Every minute spent troubleshooting a tech issue or searching for support is a minute not spent on revenue-generating activities—meeting with customers and deepening relationships. Unfortunately, this is […]
Join us at doing HCI research at Lenovo R&T
Want to join the world’s largest PC manufacturer to drive the next generation of interactive devices? #HCI #Lenovo #Innovation #ARVR #AI Are you interested in creating innovating technologies and see them become real products? Do you want your research to reach millions of users and improve their lives? Join us at Lenovo R&T’s Human-Computer Interaction […]
World-scale AR Cloud at Google Maps
This post is long overdue, and it’s about my moving to Google to work on the first instantiation of a world-scale AR Cloud within Google Maps. The AR cloud is extremely exciting and in my opinion extremely important for AR. May 23, 2020 in Other, Uncategorized. Game News Gaming Center A gaming center is a […]
Explore Your Route Like Never Before with StreetView Playthrough!
I don’t write very often on the blog, due mainly to the limitations of working for a large corporation and the need to maintain our work secret. However, this one I really liked working on, and I personally enjoy it! I hope you enjoy it too. Have you ever wanted to preview your driving route […]
Introducing the Product Discovery Certification Course
Learn how to use data and AI for more effective product discovery. If you’re a product manager, designer, engineer, or leader of one of these teams, you know that one of the most important—and challenging—parts of the job is deciding what to build. This is because product teams are no longer only responsible for building […]
‘Vibe coding’ and the future of software development
How we build is changing. Why we build is not. “Learn to code.” For years, those three words served as a shorthand for surviving an economy rife with creative destruction and the job market disruptions that went with it. Software engineering, we were told, was here to stay— an island of stability in a sea […]
How to deflect support tickets at scale with Pendo
No matter how seamless your user experience (UX) is or how valuable your product’s features are, support teams still find themselves inundated with support calls and tickets. While in some cases this might be due to an actual product bug or outage, in most cases, they’re due to lack of education or context around the […]
Thomson Reuters’ 5-step framework to measuring the value of analytics
This blog is based on Thomson Reuters’ Pendomonium session, Measuring the impact of your awesome analytics work. “How do you measure and show the value of product analytics?” This was the question that captured the attention of many at Pendomonium 2023, including Thomson Reuters’ senior director of product analytics, Drew Harden. Nobody reached a solid […]