User expectations are evolving. How you communicate needs to evolve with them. Purposeful guidance is beating ignorable pop-ups. And tailored, personalized journeys are chosen over generic messages. And the biggest shift of all? Product communication is becoming more human. The best guidance today is clear, contextual, and completely user-centric. That’s why we’re giving customers new […]
We’re bringing predictive analytics into the Pendo platform with the acquisition of Forwrd.ai. Pendo has acquired Forwrd.ai. Its technology will become a new suite of capabilities called Pendo Predict. Click here for early access. We’ve long held the view at Pendo that usage data is the most reliable indicator of customer health. By analyzing what […]
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Germany’s tech market has seen steady, meaningful growth in recent years, establishing itself as a global tech leader. With leadership in areas like AI research, fintech, and cleantech, and innovation hubs from Munich to Berlin, Germany is helping lead the future of software. In October 2024, Pendo opened the doors to its Munich office. Today, […]
Sixty percent of global internet traffic comes from mobile phones, yet many organizations still treat mobile as an afterthought. In a world where users default to smartphones and tablets, that mindset is no longer viable. Mobile isn’t just another platform. It’s often a customer’s first impression of your brand, the channel they return to most, […]
Modern marketing is all about timing: the right person, the right message, at the right moment. But if you’re building your new campaign’s email list with static data points, like a customer’s industry, company size, or job title, you’re missing the most powerful signal of all: how people use your product. Which features spark interest? […]
It turns out “just the basics” doesn’t amount to very much. When it comes to making software better, you need a combination of insights and action: Insights to tell you where users are struggling and what’s causing problems, and actions to guide users to a better experience. Userpilot positions itself as a solution for small […]
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Good teams are getting weighed down by old ways of working. AI has made “coding” more accessible to the masses, with no-code development tools, citizen developers, and AI copilots accelerating development at unprecedented speeds. But here’s the problem: A truly great product is so much more than code. As development becomes faster than ever, we’re […]
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