User expectations are evolving. How you communicate needs to evolve with them. Purposeful guidance is beating ignorable pop-ups. And tailored, personalized journeys are chosen over generic messages. And the biggest shift of all? Product communication is becoming more human. The best guidance today is clear, contextual, and completely user-centric. That’s why we’re giving customers new […]
The next chapter in Pendo’s global expansion story is here. Japan has one of the most advanced technology markets in the world. It’s home to some of the most iconic tech brands, cutting-edge R&D, and a digital transformation movement that’s reshaping entire industries. We opened our Tokyo office in 2020 with one goal: to help […]
What if you could see your full customer journey in one place, no integration or tool-hopping needed? Product and growth teams are under more pressure than ever to bring users into their apps and get them to come back. Every dollar counts, but most teams are throwing resources into channels with no visibility into what’s […]
Three product leaders sat down with Pendo to discuss how they’re balancing AI investments, building their AI roadmap, and measuring success. Over 350 software leaders gathered at PendomoniumX NYC to build community and learn how to navigate the AI era. A standout session featured Pendo customers sharing real-world insights from their AI implementation journeys. Panelists […]
Most teams are now data-driven. But is your product data in the picture? Everyone, from individual contributors to the C-suite, relies on data to guide decisions. But most are missing a critical signal: how users actually interact with your software. What features drive retention? Where do users get stuck? Can you connect usage to revenue […]
These three best practices aren’t new, but how you achieve them is. To deploy software that truly works and delivers results in the age of AI, companies need to return to the core of what makes good software, good. Smarter onboarding by helping users reach value. Scaling support by helping users help themselves. Increasing product […]
Pendo Listen’s newest addition, the Feedback Agent, is now live for customers. Building software is full of trade-offs. One of the most painful? Choosing between speed and certainty. Move fast and risk being wrong. Move with confidence and risk going too slow. Most organizations struggle to do either when it comes to listening to customers. […]
By the end of this year, your company may have more agents than employees. Sound dramatic? It’s not. Just ask your product and IT teams. Everyone’s either building or buying AI Agents right now, or both. According to Mulesoft and PwC, 93% of enterprise IT leaders plan to implement AI agents in the next two […]
CIOs have become strategists who must balance innovation and business needs with fiscal responsibility. The SaaS explosion has shifted organizations from buying standalone software to managing sprawling webs of licenses and subscriptions. The average enterprise now uses an average of over 660 different solutions. CIOs have become strategists who must balance innovation and business needs […]
Over 300 of you gathered at PendomoniumX NYC for a day of connection, community, and content. What a day. We covered a lot of ground during PendomoniumX NYC—from navigating the AI revolution, to mastering the product operating model, to the latest Pendo innovations. In case you missed any of the details (or were unable to […]